Privacy Policy

1. Who we are

VYZEON (“we”, “us”) operates vyzeonhq.com, the VYZEON portal, the VYZEON Store and VYZEON tools. For any privacy question or request, email hello@vyzeonhq.com.

2. What we collect

Information you give us: your name, email address and, when you choose to provide them, phone number, company, country, project details, messages and files you upload.

Account information: your login email, profile details and security settings such as two-factor authentication.

Orders and licences: the products you order, payment status, licence keys, the website domains a licence is activated on, and download and tool usage records (time, product and domain).

Technical information: your approximate country (from your IP address, used to show the right language and prices), browser type and pages visited. Analytics and advertising measurement only run if you accept them in the cookie banner.

3. How we use it

To reply to you, prepare quotes, deliver services and products, and provide support.

To run your account, orders, licences, downloads and tools, including preventing misuse of licences.

To send emails about your requests and orders. We do not send marketing emails without your consent.

To understand and improve the website, with your consent for analytics.

4. Payments

Payments are made through secure payment links from our payment provider. We do not see or store your full card or bank details.

5. Who we share it with

We use trusted providers to run VYZEON: hosting (Vercel), database, authentication and file storage (Supabase), email delivery (Resend), payment processing, and, only with your consent, analytics and advertising measurement (Google). They process data on our behalf and only for these purposes.

We do not sell your personal information. We may disclose information if the law requires it.

6. Cookies

Essential cookies keep you signed in, remember your language and remember your cookie choice. They are needed for the site to work.

Analytics and advertising cookies are off until you accept them in the cookie banner. You can change your choice at any time by clearing this site’s cookies, after which the banner will ask again.

7. How long we keep it

We keep account, order and licence records while your account is active and as long as needed for accounting, legal and licence-protection purposes. Messages and requests are kept while they are useful to serve you. You can ask us to delete your data at any time, subject to records we are legally required to keep.

8. Your rights

You can ask to access, correct, export or delete your personal information, object to its use, or withdraw consent. Email hello@vyzeonhq.com and we will respond within 30 days. You can also complain to your local data protection authority.

9. Security

We protect data with encryption in transit, access controls, row-level security in our database, private file storage with short-lived download links, and optional two-factor authentication on accounts.

10. International transfers

VYZEON serves customers worldwide and our providers may process data in other countries. Where required, transfers are protected by appropriate safeguards such as standard contractual clauses.

11. Changes

We may update this policy. The date at the top shows the latest version; significant changes will be highlighted on the site.