Terms of Service

1. About these terms

These terms apply when you use vyzeonhq.com, create a VYZEON account, request or order services, buy from the VYZEON Store or use VYZEON tools. By using them you agree to these terms. Questions: hello@vyzeonhq.com.

2. Your account

Keep your login details safe and tell us if you think your account has been misused. You are responsible for activity on your account. We may suspend accounts that break these terms.

3. Services

Prices on the site are starting prices. Every project is defined by a written scope that states the deliverables, timeline and price. Work starts only after you approve the scope and any agreed first payment.

Changes outside the approved scope are quoted separately. Once a project is paid in full, you own the custom work created for it, except third-party components, which stay under their own licences.

4. Store products and licences

Store products are licensed, not sold. Your licence key lets you use the product on the number of websites shown on the product page, for your own or your clients’ projects.

You may not resell, share, publish or redistribute the product or your licence key, or try to bypass licence checks. We may revoke licences that are shared or misused; a revoked licence stops downloads and server features.

5. Server-based tools

Some VYZEON tools run their main features on VYZEON servers. They need an internet connection and a valid licence, and they include fair daily usage limits shown on the product page. You may only use them on websites you own or are authorised to manage.

6. Payments and refunds

Payments are made through secure payment links. For Store products, contact us within 14 days of purchase if a product does not work as described and we cannot fix it; we will refund you. For services, refunds follow the payment milestones in your approved scope.

7. Acceptable use

Do not use VYZEON to break the law, infringe others’ rights, send spam, attack or overload any system, or upload harmful code.

8. Liability

We work hard to keep VYZEON available and accurate, but the site and tools are provided “as is”. To the extent the law allows, VYZEON is not liable for indirect or consequential losses, and our total liability for any claim is limited to the amount you paid for the service or product concerned. Nothing in these terms limits rights you have under consumer law.

9. Changes

We may update these terms. The date at the top shows the latest version. Continuing to use VYZEON after a change means you accept the updated terms.